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Serving you High-Quality Luxury Charged Crystals ʚїɞ

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FAQ's

  • Payments:

    Payments are due within 24 hours of the invoices announced via story here on
    Instagram. I post that update Sunday after the Saturday Live show. Please claim responsibly as we do not allow put backs. If you fail to pay your invoice and ghost you will be blocked, banned and added to our non-payer list that is shared with other shops.

  • US SHIPPING

    Please allow 7-14 business days for processing.

    Most orders will be shipped that following Thursday/Friday. You will always receive tracking via the email used on file at the time of purchase.



    US SHIPPING COST:

    $6.25-$19.20

    Insurance: $5 (request add on)



  • International Shipping

    Please allow 7-14 business days for international orders. We typically ship that following Thursday/Friday. Tracking will go to your email. We do international shipping/ payments through PayPal. Please communicate prior to invoices going out if you are international.



    INTERNATIONAL SHIPPING COST:

    $34+ depends on weight and location.



  • Additional Info:

    REFUNDS:

    We DO NOT allow any refunds of any kind. If you would like Insurance on your order please communicate with us prior to the listing being created.



    INSURANCE CLAIM:

    To make a claim please contact the shipping carrier to file a claim.

  • Live Sale Info:

    LIVE SALE INFO:
    When claiming comment:
    The price (claim number is the price) and if there is a letter after make sure to comment the letter as well.
    For example:
    "112 or 112H"


    The first person on our screen is the one who will be able to purchase the claim item.
    You may type "unblock" to make sure your claims are being seen.


    "SOS"
    An sos is essential a shout out for help.
    Sometimes your Wi-Fi might not be the fastest, in this case we do allow you to ask for an SOS on an item
    to increase your chances of winning the claim.
    All claims are FINAL
    No put backs•
    •No trades•

    If vou claim an item please do not ask to trade or to put back. Likely you are claiming something that someone else wanted.

  • Story Sale Info:

    STORY SALE:
    To purchase, type "claim" in the comment box.


    If you are the first one who claimed, I will message you and confirm you were the first claim.
    Claim responsibly as I do not allow put backs.
    Payments are due within 24hrs of receiving.


    Any items not claimed will go to the available highlight in my Instagram and then will be released to the live sale on Saturday if unclaimed.
    Check the "available" highlight for what is available right now.